At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.
We currently have an exciting opportunity for an experienced Senior Program Manager to join us at Iron Mountain. In this position, you will be responsible for managing overall Iron Mountain project and program delivery including: scope, client management / interaction, timeline, budget, resource utilization and risk mitigation. You will be key point of contact for day-to-day activity, internal and customer communications and should have extensive experience working with external clients and presenting to executive management. Across each account / project, the program manager will work with the Client Principals, Solution Architects and individual workstream leads to create a program to deliver against the scope of work created by the team.
This will be a remote working role and location is flexible across Europe but fluency in both German and English will be needed.
What you will do
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- Creation and management of the programplan and key milestones.
- Manage JIRA boards, epics and stories
- Responsible for the creation of the kanban cards for daily management of tasks.
- Organizing, attending & chairing the daily meetings to assign work items
- Ensuring that the work items are completed and updated by the close of day
- Management of new work item ticket creation throughout the project and allocation of resources against.
- Monitor the staff utilization throughout the project.
- Create and manage project governance documentation including RAID logs, project status reports and comprehensive implementation plans.
- Providing routine status reporting to the Professional Services Director and Professional Services leads as well as routine updates to the client.
What you will bring
- Fluency in both English and German
- Significant experience managing multiple concurrent IT projects.
- Familiarity with requirements engineering, acceptance criteria and testing charters.
- Expertise in creating detailed project plans and owning the successful delivery of project plans end to end
- Experience in Agile delivery, ideally for multiple teams, internal and external.
- Experience in Waterfall delivery, ideally for multiple teams, internal and external.
- Ability to constantly multi-task, and prioritize own and others work according to a changing business environment
- Strong stakeholder communications, reporting weekly and daily to senior management
- Management of cross-functional teams, leading daily and weekly scrum meetings.
- Experience working with project management software
Secondary Skills
- Successful track record of delivering large-scale projects to agreed time, cost, quality and scope parameters
- Working knowledge and experience of both agile and waterfall methodologies
- Excellent communicator, both written and verbally; at all levels of the organization with both technical and business stakeholders.
- Management and creation of user stories for ‘experience’ epics.
- Ability to build solid relationships with key stakeholders.
- Ability to manage matrix based teams, both internally and client side to meet.
What we offer
- A competitive remuneration package
- Be part of an ever evolving global organisation focused on transformation and innovation.
- A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.
- Global connectivity to learn from 26,000+ teammates across 52 countries.
- Be part of a winning team who embrace diversity, inclusion, and our differences.
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Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.
Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.
Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0061640
