Position Overview
We are looking for a Voice Core Planner - Performance Engineer for our team in Bucharest
Job location: Romania, Bucharest
Available Positions: 1 positions
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Job type: Permanent
Job Ref. Number: VCPPE22062023
Description
Main tasks:
- Run reports to support Projects
- Provide reports to allow SLA / business targets to be achieved.
- Daily Capacity reports
- Monthly SLA / contractual reports
- Control reports / Proforma detailing counter structure etc…
Required compentencies:
- Proven knowledge of Ericsson, Nokia, Mavenir Network platforms to enable the creations of reports.
- Capability on Performance platforms such as Proptima (MYCOM) to allow reports to be built and maintained.
- Excellent Excel skills using Marcos (VB), Pivot tables etc….
- Access to customer database
- Ability to work as part of a team
- Ability to perform job functions to standards under pressure of tense/confrontational situations
- Ability to remain calm and courteous with demanding/difficult customers and/or situations
- Ability to provide concise and clear, written and verbal reports
- Ability to work independently
- Fluent communication in English (Written & Verbal)
- Experience of producing and delivering customer presentations
- Proven ability to interact with diverse customers in a multi-cultural environment
- Experience of the software development life cycle desirable but not essential
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